About Email Notifications

Email notifications are sent out automatically to alert you when certain key actions in the TANF Data Portal (TDP). In this guide you can preview common email notifications that you may receive when interacting with TDP.

Not seeing email notifications?

We make every effort to ensure that the email notifications are delivered. If you do not see the email in your inbox, please check your "junk mail" or "spam" folder and add "no-reply@tanfdata.acf.hhs.gov" to your Safe Sender List.

Jump to:

User Account Emails
Submission Reminder Emails
TANF/SSP Emails
FRA Emails
Feedback Report Emails

User Account Emails

From:no-reply@tanfdata.acf.hhs.gov

Subject:Access Request Submitted

Access Request Submitted

Hello,

Your request for access to the TANF Data Portal (TDP) has been submitted for review

You can view the status of your request by logging into TDP.

Need help?
We're here for you! Check out the Getting Started guide or reach out to the TDP Admin team at TANFData@acf.hhs.gov.

Thank you,

TDP Team

From:no-reply@tanfdata.acf.hhs.gov

Subject:Access Request Approved

Access Request Approved

Hello,

Congratulations! Your request for the TANF Data Portal (TDP) is approved and access as a Data Analyst for Texas has been granted.

Need help?
We're here for you! Check out the Getting Started guide or reach out to the TDP Admin team at TANFData@acf.hhs.gov.

Thank you,

TDP Team

From:no-reply@tanfdata.acf.hhs.gov

Subject:Inactive Account

Inactive Account

Hello,

We noticed that you have not logged into the TANF Data Portal (TDP) for almost 180 days.
Since your account has been inactive, it's scheduled to be deactivated in 10 days on April 21, 2026 at 5PM EST. However, if you are interested in keeping your account, it's easy!

Need help?
We're here for you! Check out the Getting Started guide or reach out to the TDP Admin team at TANFData@acf.hhs.gov.

Thank you,

TDP Team

From:no-reply@tanfdata.acf.hhs.gov

Subject:Account is Deactivated

Account is Deactivated

Hello,

Your account for the TANF Data Portal (TDP) has been deactivated.

Please contact the TDP Admin team at TANFData@acf.hhs.gov for further assistance if this was in error.

Thank you,

TDP Team

Submission Reminder Emails

From:no-reply@tanfdata.acf.hhs.gov

Subject:Action Requested: Please submit your TANF data files

Action Requested: Please submit your TANF data files

Hello,

This is a friendly reminder that your data files are due in 5 days.

Please sign in to the TANF Data Portal to upload and submit data files for Fiscal Year 2026 - Q3 by August 14th.

Submit your data files

Need help?
We're here for you! Check out the TDP Knowledge Center for specific guidance on Submitting Data Files and Frequently Asked Questions.

TDP is now the only method for data submissions; you should not be submitting data through SFTP or Cyberfusion. Please reach out to the TDP support team at TANFData@acf.hhs.gov if you have any questions or need assistance.

Thank you,

TDP Team

TDP sends automated reminder emails for TANF, SSP, and Tribal TANF submissions.

Question	Answer
When are reminders sent?	Five days before the quarterly submission deadline.
Who receives them?	Approved TDP users for TANF, SSP, and Tribal TANF.
Why did I receive one?	At least one required file had not been submitted when the reminder was generated.
Is the reminder a late notice?	No. It is sent before the deadline. TDP does not currently send automatic reminders after the deadline.

Receiving a reminder does not always mean that your organization has data to submit. TDP cannot currently tell the difference between a missing file and a reporting period when your organization had no caseload or records to report.

For instructions on what to do in these situations, see When You Have No Data To Report.

For upcoming deadlines, see Reporting Due Dates.

TANF/SSP Emails

From:no-reply@tanfdata.acf.hhs.gov

Subject:Action Required: Active Case Data Contains Errors

Action Required: Active Case Data Contains Errors

Hello,

Your TANF data file submitted for Indiana on March 19, 2026, 10:02 p.m. in Fiscal Year 2025 - Q1 (Oct - Dec) was Accepted with Errors. Review the error report for more details, and resubmit your data file once the errors have been corrected.

Submitted files:

Section	Submitted By	Status	Cases Without Errors	Cases With Errors	Records Unable to Process	Error Report
Active Case Data	Rhonda Laur	Accepted with Errors	45	158	0	Error Report Available

The data file and the error report(s) can now be accessed via the Submission History tab of the Data Files page. Read more about using Submission History

Please contact TDP Admin team at TANFData@acf.hhs.gov if you need further assistance.

Thank you,

TDP Team

From:no-reply@tanfdata.acf.hhs.gov

Subject:TANF Data Processed Without Errors

TANF Data Processed Without Errors

Hello,

Your TANF data file submitted for Indiana on March 19, 2026, 10:02 p.m. in Fiscal Year 2025 - Q1 (Oct - Dec) was Processed Without Errors for the following sections:

Submitted files:

Section	Submitted By	Status	Cases Without Errors	Cases With Errors	Records Unable to Process	Error Report
Active Case Data	Jett Reno	Accepted	742	0	0	No Errors

You can view your submission via the Submission History tab of the Data Files page if you need to review it. Read more about using Submission History

Please contact TDP Admin team at TANFData@acf.hhs.gov if you need further assistance.

Thank you,

TDP Team

From:no-reply@tanfdata.acf.hhs.gov

Subject:Closed Case Data Submission Errors Resolved

Closed Case Data Submission Errors Resolved

Hello,

Good news! Your TANF data file(s) submitted for Indiana on 04/16/2026, 10:02 a.m. PDT in Fiscal Year 2021 - Q1 (Oct - Dec) were reprocessed and all previously detected errors have been cleared. Your file(s) have beenAccepted Without Errors.

Updated Submission files:

Section	Submitted By	Status	Cases Without Errors
Active Case Data	Jett Reno	Accepted	742

The data file(s) can now be accessed via the Submission History tab of the Data Files page. Read more about using Submission History

Please contact TDP Admin team at TANFData@acf.hhs.gov if you need further assistance.

Thank you,

TDP Team

From:no-reply@tanfdata.acf.hhs.gov

Subject:Action Required: Error Report Available for Active Case Data Submission

Action Required: Error Report Available for Active Case Data Submission

Hello,

An updated error report is now available for your TANF data files submitted by Washington on 08/14/2024 10:02 AM PDT in Fiscal Year 2023 - Q3 (Apr - Jun). The data was reprocessed and new or updated errors were detected. Please review the updated error report(s) for more details and resubmit your data files once the errors have been corrected.

Submitted files:

Section	Submitted By	Status	Cases Without Errors	Cases With Errors	Error Report
Active Case Data	Rhonda Laur	Rejected	0	0	Error Report Available

The data file and the error report(s) can now be accessed via the Submission History tab of the Data Files page. Read more about TANF error reports. Read more about using Submission History

Please contact TDP Admin team at TANFData@acf.hhs.gov if you need further assistance.

Thank you,

TDP Team

FRA Emails

From:no-reply@tanfdata.acf.hhs.gov

Subject:Work Outcomes of TANF Exiters Successfully Submitted

Work Outcomes of TANF Exiters Successfully Submitted

Hello,

Your Work Outcomes of TANF Exiters data file(s) submitted for Indiana on March 19, 2026, 10:02 p.m. in Fiscal Year 2025 - Q1 (Oct - Dec) have been processed and accepted.

Submitted files:

File Type	Submitted By	Status	Error Report
Work Outcomes of TANF Exiters	Jett Reno	Accepted	N/A

Your file(s) can now ber accessed via the Submission History tab of the FRA Data Files page. Read more about using Submission History

Please contact TDP Admin team at TANFData@acf.hhs.gov if you need further assistance.

Thank you,

TDP Team

From:no-reply@tanfdata.acf.hhs.gov

Subject: Action Required: Work Outcomes of TANF Exiters Contains Errors

Action Required: Work Outcomes of TANF Exiters Contains Errors

Hello,

Your Work Outcomes of TANF Exiters data file(s) submitted for Indiana on March 19, 2026, 10:02 p.m. in Fiscal Year 2025 - Q1 (Oct - Dec) were unable to fully process This means that some of the records in the file were accepted and some of the records were rejected because they contained errors. Review the error report for more details, and resubmit your data files once the errors have been corrected.

Submitted files:

File Type	Submitted By	Status	Error Report
Work Outcomes of TANF Exiters	Jett Reno	Partially Accepted With Errors	Error Report Available

Your file(s) can now ber accessed via the Submission History tab of the FRA Data Files page. Read more about using Submission History

Please contact TDP Admin team at TANFData@acf.hhs.gov if you need further assistance.

Thank you,

TDP Team

From:no-reply@tanfdata.acf.hhs.gov

Subject: Action Required: Work Outcomes of TANF Exiters Contains Errors

Action Required: Work Outcomes of TANF Exiters Contains Errors

Hello,

Your Work Outcomes of TANF Exiters data file(s) submitted for Indiana on March 19, 2026, 10:02 p.m. in Fiscal Year 2025 - Q1 (Oct - Dec) were rejected and likely contain errors relating to file structure/record layout. Review the error report for more details, and resubmit your data files once the errors have been corrected.

Submitted files:

File Type	Submitted By	Status	Error Report
Work Outcomes of TANF Exiters	Jett Reno	Rejected	Error Report Available

Your file(s) can now ber accessed via the Submission History tab of the FRA Data Files page. Read more about using Submission History

Please contact TDP Admin team at TANFData@acf.hhs.gov if you need further assistance.

Thank you,

TDP Team

Feedback Report Emails

From:no-reply@tanfdata.acf.hhs.gov

Subject:TANF/SSP Feedback Report Available: Colorado FY 2025

TANF/SSP Feedback Report Available: Colorado FY 2025

Hello,

A new TANF/SSP Feedback Report is available for Colorado for Fiscal Year 2025 (reflecting data submitted through 02/02/2026).

The report was uploaded on 02/11/2026. Please review the feedback and, if needed, resubmit complete and accurate data.

View Feedback Reports

Please contact TDP Admin team at TANFData@acf.hhs.gov if you need further assistance.

Thank you,

TDP Team